Please fill out this form if you have been scammed and cannot get into the hotel. Do not use it if you can get into the hotel.

Before you fill it out, please use the 'Forgotten your password?' link on the hotel check in page. Please wait a few minutes to see if your password arrives in your email. If it does not arrive, then fill out this form.

Try to give as many details as possible - this helps us when we check that you are who you say you are. If the details match, we can give your Habbo account back!

Please note: we cannot get your furni or Habbo Credits back.

If you want to report a new type of scam, please use the Report a scam form.

	Your Habbo name
	The email address you registered with
	The mobile number you registered with
	Date of birth
	Have you ever bought Habbo Credits?	Click to choose Yes No
	If yes, how what method did you use (eg SMS, Habbo Credits Line, Splash Plastic etc)
	If you used SMS or the Habbo Credits Line, what phone number did you ring from?
	Scammer's name (if known)
	What happened?